Step 01 · Route
Where does your brand meet the world?
Pick the closest fit. It shapes the questions ahead.
One honest conversation. About 25 minutes.
Step 03 · Who you are
The ground the brand stands on.
Answer the way you would talk to a friend in a booth. Specifics beat polish. We listen for the specifics.
Step 04 · Who it's for
The people, and the feeling.
A brand is a promise to specific people. Name them like people, not demographics.
Step 05 · The signal
The numbers and the line.
Your proof, the line on your sign, and what you refuse to be.
Step 07 · The mark
Do you have a logo?
Either answer is right. Yes means we honor it and build around it. No means we start from your colors and your story.
Yes, I have one
Upload it. We keep your colors and your rules, and we never redraw it without asking.
No, not yet
That is fine. Tell us what you picture, and we take it from there.
Step 08 · Your palette lives here
Show us what already exists.
Photos of your real world. Not hero shots. Evidence: light, materials, texture.
Step 09 · Voice
Three short writes. In your voice.
Do not edit. Do not polish. Type the way you talk. We read these to hear how you actually sound.
Sample 01 · How you describe what you do
You ran into a neighbor at the grocery store and they asked what you do for work. Type your answer.
Sample 02 · How you handle an objection
A customer says your price is too high. Type your exact response.
Sample 03 · How you sign an email
Type your last email's PS or sign-off, word for word.